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Answers About MD Lash, MD Hair, MD Skin, MD Wellness Products

Welcome to the MD® FAQ page—your trusted source for science-backed answers about our physician-developed beauty and wellness products.

Whether you're curious about how to apply MD Lash Factor®, looking for solutions for thinning hair with MD® Hair, exploring anti-aging skincare from MD® Skin, or learning more about our hormone-free MD® Wellness supplements, we've compiled the most frequently asked questions to help guide your journey.

What You'll Find Here:

  • How to use our products for the best results
  • Safety info for sensitive skin and eyes
  • Visible results timelines backed by science
  • Ingredient benefits and clinical support
  • Tips for lash growth, hair regrowth, and skin health

All MD® products are developed with physician guidance, rooted in clinical research, and made in the USA using high-quality, drug-free ingredients designed to help you look and feel your best—naturally.

General Questions

Q: Where is MD manufactured?

A: While all MD® products are made in the USA in FDA-registered, GMP-certified facilities, we selectively partner with top-tier specialty manufacturers known for innovation in their respective product categories. MD Flawless Factor and MD Mineral Block are manufactured in South Korea. The Face/Neck Lifting Mask and MD Extra White Serum are manufactured in Taiwan.

Q: Does MD ship internationally?

A: Yes! We offer international shipping. Enjoy free standard shipping on orders over $199. For special requests, please email our team.

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For complete peace of mind, we recommend adding Route Package Protection at checkout. Route safeguards your order against loss, damage, or delays once it leaves our warehouse, so you're fully covered until it's in your hands.

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Add Route to your cart during checkout to ensure you're protected.

Q: Does MD offer free shipping?

A: Yes. Standard shipping is free on all orders over $199.

Q: Are MD products drug and hormone-free?

A: Absolutely. All MD® products are free from harsh chemicals, drugs, and hormones. They're also gluten-free, sulfate-free, color-free, fragrance-free, and paraben-free.

MD Follicle Energizer -- Frequently Asked Questions

Q: What are the most common causes of female hair loss?

A: Female hair loss is often triggered by hormonal changes (such as menopause or postpartum), extreme stress, and damage from over-processing or tight hairstyles. These factors can disrupt the hair growth cycle, leading to noticeable thinning or shedding.

Q: How is female hair loss different from male hair loss?

A: Women typically experience diffuse hair thinning, meaning there is a general reduction in hair density across the scalp, especially on the top and sides. In contrast, male-pattern baldness often starts with a receding hairline or thinning crown and may progress to bald spots over time.

Q: How does MD Follicle Energizer help restore thinning hair?

A: MD Hair Restoration Follicle Energizer is a targeted scalp serum formulated for accelerated hair loss. It works by:

  • Revitalizing dormant hair follicles
  • Blocking DHT (a hormone linked to hair miniaturization)
  • Stimulating the growth phase (anagen) of the hair cycle
  • Supporting visibly thicker, fuller, and denser hair over time

Its fast-absorbing formula delivers nutrients directly to areas of thinning, making it an ideal daily treatment for early to moderate hair loss.

Q: What are the key ingredients in MD Follicle Energizer?

A: The active ingredients include:

  • Cytokines -- Support cell regeneration and awaken dormant follicles
  • DHT Blockers -- Help reduce hair loss caused by hormonal imbalance
  • Peptides -- Nourish the scalp and strengthen strands at the root

These ingredients improve scalp microcirculation, reduce breakage, and minimize premature shedding.

Q: Is MD Follicle Energizer safe for sensitive skin or daily use?

A: Yes. MD Follicle Energizer is free of hormones, drugs, and harsh chemicals. It's been dermatologically tested and is safe for daily use on sensitive scalps.

Q: How do I apply MD Follicle Energizer correctly?

A: Start with a clean, dry scalp.

  • Press the base of the tube to dispense the serum.
  • Use the built-in precision applicator brush to apply a thin layer directly to thinning areas (such as hairline, temples, or crown).
  • Gently distribute the product with the brush.
  • Do not rinse—style as usual.

Tip: One dab per area is enough. Apply nightly for best results.

MD Lash Factor® Eyelash Conditioner -- Frequently Asked Questions

Q: What is MD Lash Factor® and what does it do?

A: MD Lash Factor® is a physician-formulated eyelash conditioner designed to enhance the appearance of longer, thicker, and fuller-looking lashes. Clinically tested and ophthalmologist-reviewed, this peptide-rich lash serum helps revive lash density and volume, typically within 4 to 6 weeks of daily use.

Q: How do I apply MD Lash Factor® correctly?

A: Apply once nightly to clean, dry skin after removing makeup. Using the applicator brush, draw a thin line along the upper lash line (like applying liquid eyeliner).

  • Do not apply to the actual lashes.
  • One dip is enough for both eyes.

Q: Can I use MD Lash Factor® more than once per day for faster results?

A: No. One daily application is all you need. Using it more frequently will not improve results and may increase the chance of irritation.

Q: Can I continue using my regular skincare products with MD Lash Factor®?

A: Yes! MD Lash Factor® works well alongside your existing skincare regimen. Just ensure it's applied to clean skin before applying other products.

Q: Can I use MD Lash Factor® on my eyebrows?

A: Absolutely. MD Lash Factor® is also safe and effective as a brow growth serum, helping sparse or over-plucked brows appear denser, darker, and more defined.

Q: Is MD Lash Factor® safe for use with permanent makeup?

A: Yes. MD Lash Factor® can be applied safely over areas with permanent eyeliner or microblading. It will not alter pigment color or cause fading.

Q: Are there any safety studies on MD Lash Factor®?

A: Yes. An independent clinical study by a board-certified ophthalmologist showed no effect on visual acuity, cornea, eyelids, or conjunctiva. There were also no adverse effects on contact lenses.

Q: Can MD Lash Factor® cause irritation or allergic reactions?

A: While most users report no irritation, some may experience mild redness or tingling at the lash line. If this occurs:

  • Pause use for a few days
  • Resume with a smaller amount
  • Discontinue entirely if symptoms persist

As with any cosmetic, avoid use if you're allergic to any listed ingredients.

Q: Once I see results, do I need to keep using MD Lash Factor® every night?

A: No. Once your lashes reach the desired appearance, reduce to 2-3 times per week to maintain results. Discontinuing use entirely will gradually return lashes to their original length and fullness.

Q: Who should not use MD Lash Factor®?

A: MD Lash Factor® is not recommended if you:

  • Have had eye surgery in the past 6 months
  • Have an active eye infection
  • Using prescription eye medications (consult your doctor first)

MD® Hair Frequently Asked Questions

MD ® Nutri Hair

Q: Does MD Nutri Hair work for both men and women with hair loss?

A: Yes. MD Nutri Hair® is clinically formulated to address hair thinning and loss in both men and women. It targets multiple root causes—genetic, hormonal, nutritional, and stress-related—to support fuller, healthier-looking hair.

Q: Does MD ® Nutri Hair contain any prescription drugs like Minoxidil or Finasteride?

A: No. MD® Nutri Hair is 100% drug-free. It utilizes advanced plant stem cell-derived ingredients, marine collagen, and natural DHT blockers to restore scalp balance without the side effects associated with common drug-based treatments.

Q: What kinds of female hair loss does MD Nutri Hair® address?

A: MD® Nutri Hair supports women experiencing hair loss due to:

  • Hormonal imbalances (e.g., menopause, postpartum)
  • Genetic predisposition
  • Chronic stress
  • Poor diet or nutrient deficiency
  • Heat styling, bleaching, or over-processing

It's a holistic, non-hormonal solution designed to nourish the scalp and support regrowth.

Q: What type of hair loss in men does MD ® Nutri Hair address?

A: MD Nutri Hair® is effective for men with:

  • Male-pattern hair loss (androgenetic alopecia)
  • Stress-induced shedding
  • Age-related thinning
  • Hormonal imbalances (including DHT overproduction)

Q: How fast does MD ® Nutri Hair work?

A: Some users notice improvements—such as a less oily scalp or skin—within 2-3 days. Visible reduction in hair shedding often occurs within 2-3 weeks, with optimal hair regrowth results seen between 3 and 6 months of consistent use.

Q: Does MD ® Nutri Hair block DHT?

A: Yes. MD Nutri Hair® contains natural DHT blockers, which help prevent hair follicle miniaturization—a significant cause of both hair loss and adult acne. By blocking DHT, it not only supports fuller hair but can also reduce excess oil and breakouts.

Q: Can I use MD ® Nutri Hair® with other hair care or hair regrowth products?

A: Absolutely. MD Nutri Hair works synergistically with shampoos, conditioners, hair growth lasers, and serums.

If you're already using a topical DHT blocker, you can simplify your routine by switching to this all-in-one supplement.

For optimal results, we recommend pairing this product with MD Follicle Energizer and MD Revitalizing Hair Treatment Shampoo and Conditioner.

Q: What is the science behind MD ® Nutri Hair?

A: MD Nutri Hair uses:

  • Plant stem cells to combat aging and inflammation
  • Marine collagen to support the structural integrity of follicles
  • Adaptogens to buffer stress-related hair loss
  • DHT blockers to counter hormonal triggers

It also addresses autoimmunity and scalp microcirculation, ensuring hair grows in stronger and longer during its natural cycle.

Q: How long does it take to reduce hair shedding with MD Nutri Hair®?

A: Most people see noticeably less hair fall within 2 to 3 weeks. Optimal results may take 6-12 months, depending on the severity and duration of hair thinning.

Q: Why does MD ® Nutri Hair also help reduce oily skin and cystic acne?

A: By naturally blocking DHT, MD® Nutri Hair® helps regulate oil production. This leads reduced sebum production, fewer clogged pores, and visibly improved acne, especially along the jawline and scalp, for cystic acne associated with hormonal fluctuations.

Q: Who should not take MD Nutri Hair®?

A: Do not use MD® Nutri Hair if you are:

  • Pregnant or breastfeeding (due to limited clinical safety data)
  • Allergic to fish (marine collagen is sourced from wild Norwegian whitefish)
  • Sensitive to any ingredients listed on the label

Always consult your physician before beginning any supplement regimen.

MD Scalp Essential -- Frequently Asked Questions

Q: How does MD Scalp Essential work?

A: MD Scalp Essential is a targeted scalp treatment that provides instant soothing for itching, flaking, and oily buildup. It:

  • Calms irritated, sensitive scalps
  • Unclogs blocked follicles
  • Balances excess oil production
  • Prepares the scalp for optimal hair growth

By restoring a healthy scalp environment, it supports fuller, thicker-looking hair over time.

Q: Should I keep using MD Scalp Essential after my symptoms improve?

A: Yes. Once your scalp is balanced and symptoms subside, we recommend using MD Scalp Essential once per week to maintain long-term scalp health, minimize buildup, and reduce the risk of future irritation or oil imbalance.

Q: What are the active ingredients in MD Scalp Essential, and how do they help?

A:

  • Lilac Plant Stem Cell Extract -- Soothes itch and inflammation while naturally blocking DHT to help reduce shedding
  • Mandelic Acid -- Gently exfoliates and clears blocked hair follicles for improved circulation.
  • Caffeine Extract -- Clinically shown to stimulate hair follicle activity and promote growth
  • Anti-Aging Nutrients -- Support healthy scalp aging and prolong the hair's growth phase.

This blend helps improve overall scalp function, making it ideal for both men and women concerned with hair thinning or buildup.

Q: How long does a bottle of MD Scalp Essential last?

A: When used daily, a single bottle typically lasts about 3 months. If using weekly for maintenance, it may last even longer.

Q: What's the correct way to apply MD Scalp Essential?

A:

  • Use on a clean, dry scalp (after washing or on non-wash days)
  • Apply one full dropper and massage gently into areas of concern
  • Use daily until symptoms improve, then reduce to weekly
  • No rinse needed—style as desired

Q: What conditions or symptoms can MD Scalp Essential help with?

A: This multi-benefit scalp serum is ideal for:

  • Itchy or flaky scalp
  • Oily scalp or sebum overproduction
  • Hair thinning or shedding
  • Dandruff or clogged pores
  • Dry wash alternative for busy days

Q: Can I use MD Scalp Essential with other hair loss or hair care treatments?

A: Yes. MD Scalp Essential can be safely used with shampoos, conditioners, hair lasers, and regrowth serums. For best results, apply after washing and before using MD Follicle Energizer or other topical treatments.

Q: Who should not use MD Scalp Essential?

A: Do not use MD Scalp Essential if you:

  • Are pregnant or breastfeeding (due to lack of safety data)
  • Have a known allergy to almonds (product contains almond-derived ingredients)

Always perform a patch test if you have sensitive skin or allergies.

MD Intimate Restore -- Frequently Asked Questions

Q: What is MD Intimate Restore?

A: MD Intimate Restore is a physician-developed, anti-aging serum formulated for external feminine wellness. This lightweight, fast-absorbing topical is designed to support hydration, comfort, and skin suppleness in the intimate area as part of your daily self-care routine.

Q: How do I apply MD Intimate Restore?

A: Apply one pump of the clear serum to clean, dry skin on the outer labia majora, labia minora, and clitoral area. Use once per day or as directed by your physician.

Q: How quickly can I expect to feel a difference?

A: Individual results may vary, but many users report noticing improvements in skin comfort and hydration within 1-3 weeks, depending on skin condition, age, and moisture levels.

Q: Can I apply it more than once per day for faster results?

A: While one application per day is typically sufficient, some users choose to apply twice daily for enhanced hydration. Always monitor how your skin responds and adjust accordingly.

Q: How long does one tube last?

A: One tube typically provides about 2 months of daily use, using one pump per application.

Q: Is MD Intimate Restore suitable for postmenopausal women?

A: Yes. A board-certified female gynecologist formulated it to support skin hydration and elasticity in the external vaginal area. It can be used with or without hormone replacement therapy (HRT).

Q: Can men use MD Intimate Restore?

A: While MD Intimate Restore is formulated for external feminine care, we've received anecdotal feedback that some male users find it beneficial. However, it has not been clinically evaluated for use on men.

Q: Can I use MD Intimate Restore if I have chronic irritation or discomfort?

A: We recommend that you first consult with your healthcare provider to rule out infections, dermatologic conditions, or other medical concerns. Once cleared, MD Intimate Restore may be integrated into your routine to help maintain skin comfort.

Q: Do I need to rinse it off after applying?

A: No. MD Intimate Restore is a leave-on serum. It is fast-absorbing and leaves no residue, making it convenient for daily use.

Q: Can I use MD Intimate Restore as a lubricant?

A: MD Intimate Restore is not intended to be used as a lubricant. However, with regular use, many users report improved hydration, which may support natural lubrication over time.

Q: How might MD Intimate Restore support sensitivity?

A: As we age, stress and hormonal changes may affect skin structure and sensory response in the external genital area. MD Intimate Restore includes peptides, exosomes, and antioxidants that support the appearance and texture of skin, which some users feel contributes to improved comfort and responsiveness.

(Note: This is a cosmetic product and not a medical treatment.)

Q: Can I use MD Intimate Restore alongside hormone therapy (HRT)?

A: Yes. MD Intimate Restore is non-hormonal and can be used with or without hormone replacement therapy.

Q: Is MD Intimate Restore safe for sensitive skin?

A: Yes. MD Intimate Restore is formulated without hormones, drugs, parabens, fragrance, colorants, or petroleum. It is designed to support the natural skin barrier and is suitable for most skin types, including sensitive skin.

Q: When can I use MD Intimate Restore after childbirth?

A:

  • C-section: You may begin using it once the incision area has healed.
  • Vaginal delivery: Wait until your OB-GYN has cleared you to resume sexual activity.

MD Intimate Fresh -- Frequently Asked Questions

Q: I struggle with odor in my intimate area. Will MD Intimate Fresh help?

A: Yes. MD Intimate Fresh is designed to neutralize everyday odor caused by sweat, moisture, and skin folds. Formulated with natural silver colloid, it helps maintain a fresh, clean feeling and restores confidence with consistent daily use.

Q: Is MD Intimate Fresh suitable for both men and women?

A: Absolutely. MD Intimate Fresh is a gender-neutral deodorizing cream suitable for anyone experiencing moisture or odor in skin folds, such as the groin, underarms, or chest area.

Q: How much MD Intimate Fresh should I apply?

A: A dime-sized amount is typically enough for each application. One tube generally lasts 4 to 6 months with regular use.

Q: How does MD Intimate Fresh work?

A: The formula contains silver colloid, a naturally derived ingredient known to reduce odor-causing bacteria. By targeting the source of odor, MD Intimate Fresh supports long-lasting freshness without added fragrance or irritation.

Q: Can I reapply MD Intimate Fresh during the day?

A: Yes. You can apply once in the morning and reapply in the evening or after physical activity as needed.

Q: Can MD Intimate Fresh help with odor caused by sweat?

A: Yes. It's effective in managing body odor caused by perspiration, tight clothing, or hot weather, particularly in areas prone to moisture.

Q: Does it help with menstrual-related odor?

A: Yes. MD Intimate Fresh can help neutralize odor during your period, supporting a fresher feeling throughout the day.

Q: Can I use it on other parts of the body, like armpits or under the breasts?

A: Yes. MD Intimate Fresh is safe for use on other sensitive areas prone to odor, including underarms, breast folds, inner thighs, and the lower back. Avoid applying to broken or irritated skin.

Q: Can I use MD Intimate Fresh on facial acne or mask irritation?

A: While MD Intimate Fresh is not an acne treatment, its silver-based formula may help keep skin clean and reduce bacteria-related odor or buildup. Some users apply it under face masks to help reduce irritation from sweat and prolonged wear.

MD® Adrenal Pro Anti-Stress Capsules -- Frequently Asked Questions

Q: How fast does MD Adrenal Pro work?

A: Many users report feeling more balanced and less reactive to daily stressors within 1 to 2 days of starting MD Adrenal Pro®. Individual response times may vary based on stress levels and lifestyle.

Q: Will MD Adrenal Pro make me feel sleepy or hyper?

A: No. MD Adrenal Pro is not a stimulant or sedative. It's formulated with natural Ayurvedic herbs and adaptogens to support stress resilience and homeostasis, helping your body adapt to physical and emotional stress without overstimulation or drowsiness.

Q: Can MD Adrenal Pro help reduce stress-related cravings or emotional eating?

A: Chronic stress may trigger cravings due to elevated cortisol. MD Adrenal Pro supports a healthy stress response, which may help reduce the urge for stress-induced snacking or late-night emotional eating as part of a balanced lifestyle.

Q: Is MD Adrenal Pro safe if I have high blood pressure?

A: MD Adrenal Pro® is stimulant-free and contains natural adaptogens. Some users with stress-related elevated blood pressure have reported feeling calmer.

However, do not discontinue any blood pressure medication without consulting your physician.

Q: How many MD Adrenal Pro® capsules should I take per day?

A:

  • For daily stress support: Take one capsule per day.
  • For higher stress levels: Take two capsules per day.

Always follow label directions or consult your healthcare provider.

Q: Should I take MD Adrenal Pro® in the morning or at night?

A: MD Adrenal Pro® can be taken day or night, with or without food. Some users prefer taking it in the evening to support better sleep and a calmer nighttime routine.

Q: What are adaptogens, and why are they important?

A: Adaptogens are plant-based compounds that help the body respond to stress more efficiently. They may help protect telomeres—the protective ends of DNA linked to biological aging. Supporting telomere health may contribute to overall cellular vitality and stress resilience.

Q: Can MD Adrenal Pro® help me sleep better?

A: Some users experience improved sleep when taking MD Adrenal Pro® at night. Chronic stress can elevate cortisol in the evening, disrupting rest. By promoting a calmer stress response, MD Adrenal Pro may support better sleep quality for those affected by stress-related sleep disruptions.

Q: Can MD Adrenal Pro help with belly weight gain caused by stress?

A: Elevated stress and cortisol may contribute to abdominal weight gain or cravings. By supporting a balanced stress response, MD Adrenal Pro can be a helpful addition to a holistic wellness routine that focuses on nutrition, sleep, and exercise.

Q: I feel fatigued, burned out, and unmotivated. Can MD Adrenal Pro® help?

A: MD Adrenal Pro® is formulated to support individuals experiencing mild stress-related fatigue or burnout. However, if you're feeling persistently tired or unwell, it's essential to speak with a healthcare professional to rule out underlying medical conditions like anemia, thyroid issues, or depression.

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